A. While there is no expiration date printed on the kit package, the collection tube remains valid for at least 3 years.

After collecting your stool sample, please return it as soon as possible, ideally within one week.
Delays in returning the sample may affect the accuracy of your test results.

A. The gut microbiome analysis conducted through Body Granola is entrusted to AMILI, Singapore’s leading gut microbiome company and a trusted partner of many public and private research institutions.

AMILI uses 16S rRNA sequencing, a scientific method that analyzes the genetic sequences of bacteria found in stool samples.
This approach identifies which types of bacteria are present in your gut and their relative abundance, one of the key techniques used in microbiome research.

A. After collecting your stool sample, please return it as soon as possible, and preferably within one week for the most accurate results.
Although the stabilizer in the collection tube can preserve the sample for up to 180 days, timely return helps ensure optimal testing accuracy.

A. Please store the sample in a cool place away from direct sunlight before mailing it.
Refrigeration is not required, as temperature changes may affect the sample quality.
Singapore’s climate is suitable for maintaining the integrity of the stool sample until it is sent for testing.

A. Please contact us using the inquiry form below.

▼ Contact Form
［link］

A. If the stool collection sheet tears, you can use folded toilet paper as a substitute, as it dissolves easily when flushed.
Please position the toilet paper so that the stool sample does not touch the water in the toilet bowl.

The current stool collection method, using the provided sheet placed on the toilet is also suitable for Singapore’s toilet environment.
If you have difficulty collecting your sample, please contact us through the form below for assistance.

▼ Contact Form
［link］

A. If a significant amount of the preservation solution (blue liquid) is spilled, the accuracy of the test results may be affected.
As it is difficult to determine the exact impact based on the remaining volume, please contact us if you believe a large amount of liquid has been lost.
Our support team will assist you with the next steps.

▼ Contact Form
［link］

This guidance is in line with Singapore’s testing standards and procedures.

A. Please ensure that the stool sample and collection stick do not come into contact with water, as this may affect the accuracy of the results.
If only a small amount of water has touched the stick, you may still send in the sample.
Our laboratory will review it, and if the sample cannot be analyzed, we will contact you through Calbee or AnyMind Group (Customer Success Team) for follow-up instructions.

A. Once your sample has been received by our laboratory, your test results will be available within 3 weeks.
You will receive an email notification as soon as your test analysis is complete.

A. Once your sample has been received by our laboratory, your test results will be available within 3 weeks.
You will receive an email notification once your test analysis is complete, and you can view your results on your My Page.

A. After logging in to My Page, click “View Test Results” to check your results.

▼ My Page (Login Page)
［link］

A. There are no age restrictions. Anyone, regardless of age, can register for a My Page and make a purchase.

A. Yes, you can take the test while on regular long-term medication.

If you have recently taken antibiotics, we recommend waiting about 6 weeks after completing the course before collecting your stool sample.
This allows your gut microbiome to return to its normal balance, ensuring more accurate test results.

A. You can take the test once your stool condition has returned to normal.
If you are experiencing temporary constipation or diarrhea, it is best to wait until the condition subsides before collecting your sample.
However, if constipation or diarrhea is part of your usual bowel pattern and no change is expected soon, you may proceed with the test without waiting.

A. For the most consistent results, we recommend collecting your sample about one week after your menstrual period ends, when your body’s hormone levels and gut microbiome have stabilized.
If you experience digestive symptoms during your period, waiting up to two weeks is ideal.

If it is unavoidable to collect during menstruation, please ensure that the sample is not contaminated with menstrual blood.
If blood contamination prevents proper analysis, we will inform you and may request a new sample.
We also recommend addressing any ongoing health or hormonal issues before testing for the most accurate results.

A. A sample of the test results is available in the middle section of the “Let’s Check Your gut microbiome” page on the Test Kit Purchase page.
Please refer to the link below for details:

▼ Test Kit Purchase Page
［link］

A. Short-chain fatty acids, which are produced by consuming foods that support a healthy gut microbiome, have been widely studied and reported in scientific research for their positive effects on overall health.
To help increase these beneficial acids, it is important to eat ingredients that your dominant gut microbiome prefer, such as vegetables, fruits, and seaweed rich in oligosaccharides and dietary fiber.

A. Yes, it is possible.
Please purchase a new test kit via the ‘Applying for a re-examination’ on our my page.

A. There is no single “ideal ratio” that applies to everyone.
Each person’s optimal gut microbiome balance is considered to be the one they have when they are in good health.

A. The analysis is conducted at our Singapore analysis center, so stool samples are not shipped to Japan.
The analysis results are then shared with Calbee (Japan).
For details on how your personal information is handled, please refer to our Terms of Service.

A. Each test kit includes a prepaid return envelope with a SingPost (Singapore Post) postage label already attached.
Simply drop your sample off at any SingPost mailbox, and it will be delivered to AMILI’s lab in Singapore within 2–3 business days.

No additional shipping fee is required, and the return cost is fully covered by us.
Please keep the kit in a cool, shaded place away from direct sunlight before mailing.
There is no need for refrigeration or special shipping conditions, all returns remain within Singapore.